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Expect a reply between 8am - 6:30pm CST Monday through Friday. 

Officially, our support team is available according to this rule. It doesn't mean though that you'll get an answer only within this period. We'll do our best in order to reply as soon as possible, anytime, but we prefer to be transparent in our contact and support policy, so that we do not brake our customers expectations. If you need to schedule an alternative time, feel free to send us your need. We are here to help.